① The iPhone we sell is original used and Samsung phone is refurbished.We will test the phone function can work normally before shipment.We won’t accept any dispute with the reason that the phone is not new or fake product.
②The phone support main-stream languages of the world. Please let us know what language do you need if you are not sure whether the phone has it or not.
③ The battery efficiency of refurbished or used phone will be less than standard.Usually the battery would be 80% above , up to 100%. But we can not assure which percent of battery you will receive. We also do not accept any test from the third party application.
④ All accessories for used or refurbished phone will not be original.and we will test it to ensure it work normally before the shipment. Any dispute for “Fake accessories” will not be accepted, and no refund will be made for this kind of situation.
⑤ Please let us know firstly if there is any problem on your phone. Any disassembly or repairing neither by buyer nor repairing store without our permission will be considered as man-made problem, we do not accept any dispute or refund due to this kind of situation.
We will send the correct Plug Adapter that suitable for the country in the shipping address:
Please read before you make order.
Warranty:We provide 6 months warranty for the phone(All accessories are not in the warranty range)if the problem is not caused by artificial damage or improper use.But we don’t offer warranty if customer detach the phone or repaired the phone without permission .Please show us the clear video including IMEI number if you have after-service problems.(Please kindly understand that we can not confirmed the problem just from some words or photos, a problem video which contains the imei code is needed)
Customs tax:We could offer the commercial invoice and help you to do the clearance,But you need to do the clearance according the Aliexpress rules and your local custom policies.
If you failed to do the clearance in time.Normally the parcel will be returned (It can be tracked on the order’s tracking number info).we can resend the parcel for free when we received the returned parcel.
Receive parcels:Please open the parcel in post officer’s presence,If the parcel damaged or empty(stolen),please ask the post office to provide official document,especially the claim request paper.and take a complete unpacking video and weight video for everything.
About the accessories: It is not original accessories,we provide new and high quality copy and test it to ensure it work normally before the shipment.
Warm Notice: Any other problem,please click here to know details.you can also leave us message on AliExpress conversation, we will reply you ASAP.Thank you!